Privacy Policy

Last updated: 19 October 2025

At ADJAnet Ltd, we take your privacy seriously. This policy explains how we collect, use, and protect your personal data in compliance with the UK GDPR and the Privacy and Electronic Communications Regulations (PECR).

1. Who we are

ADJAnet Ltd
Registered in England & Wales.
Email: info@adjanet.co.uk
Telephone: 0333 041 3331

2. What data we collect

We may collect and process the following types of information:

• Contact details such as name, email, phone number, and company.
• Technical data such as IP address, browser type, and device information (via cookies or logs).
• Communications and enquiries you send via email, phone, or our website forms.
• Business information required to deliver contracted IT and network services.

3. How we use your data

We use your data to:

• Respond to enquiries and provide technical support.
• Deliver, maintain, and secure IT systems and infrastructure.
• Administer contracts, billing, and communications.
• Improve our services and website performance.

4. Lawful bases for processing

Our processing of personal data is based on one or more of the following legal grounds:

• Performance of a contract or pre-contractual steps.
• Compliance with legal obligations.
• Legitimate interests (e.g. IT security, business operations).
• Your consent (for optional communications or cookies).

5. Cookies

We use essential cookies to operate this website securely and reliably. Optional or analytics cookies may be used with your consent. You can manage cookies in your browser or through our cookie banner.

For details, see our Cookie Notice.

6. Data sharing & security

We do not sell personal data. We may share limited information with trusted service providers (e.g. hosting, email, or analytics) under strict data processing agreements. All data is stored securely, with appropriate technical and organisational controls.

7. Data retention

We retain personal data only as long as necessary for the purposes stated above or as required by law. Technical logs may be retained for security auditing and diagnostic purposes.

8. Your rights

Under UK GDPR, you have the right to:

• Access your data and request a copy.
• Request correction or deletion of inaccurate data.
• Object to certain processing or withdraw consent.
• Request data portability in a structured, machine-readable format.

To exercise your rights, contact us at info@adjanet.co.uk.

9. Third-party links

Our website may link to third-party services such as Microsoft Azure or social media platforms. We are not responsible for their content or privacy practices.

10. Updates to this policy

We may update this policy periodically to reflect legal or operational changes. The latest version will always be available at adjanet.co.uk/privacy.

11. Contact us

If you have any questions or concerns about our privacy practices, please email info@adjanet.co.uk.